Cancellation & Refund Policy

At Compliance Northstar, we are committed to providing transparent and reliable financial intelligence. Our subscription-based model is designed to support the complex regulatory requirements of global banking and investment firms. To ensure a seamless experience for our clients, please review the following cancellation and refund guidelines.

Subscription Cancellation
You may cancel your subscription at any time by logging into your account and selecting the 'Cancel Subscription' option in your account settings. Once the cancellation request is processed, your access to the Northstar platform will be terminated at the end of the current billing cycle. Please note that we do not offer refunds for partial billing cycles or for subscriptions that have already been processed.

Refund Requests
We do not offer refunds for standard service subscriptions. However, in the event of a service disruption that prevents you from accessing the platform for more than 48 hours, we will work with you to provide a full credit for the affected period. This policy is designed to ensure that our clients receive the highest level of service and data integrity at all times.

General Terms
By continuing to use our services after the end of your subscription, you agree to the terms of our current pricing and service levels. We reserve the right to adjust our pricing structure periodically to reflect changes in our operational costs or market conditions.